Wednesday, February 5, 2014

How I tip and what determines good service.


Back when I was a child when I went out to eat with the rest of my family. I remember every waitress and waiter being so caring so attentive to our every need and with a smile at that no matter what we asked for. I don’t or haven’t seen that in a really long time. I go out to eat more often now days but it seems to me that I am more of a bother then a customer at least in most places. Like I am just another problem that they have to now deal with before they clock out and hang up there apron. Over the years among my many visits I have developed a system of what I would like my servers to do during my visits granted this isn’t going to become jump through the flaming hoops while I watch expectation. But there are some things I would like you to meet while I am a guest at your place of employment. So here it goes.

If you are working in the kind of place that sits their customer’s down whether it be a hostess or a waitress I don’t care. Keep in mind that there are places I might prefer to sit over others no matter if I am by myself or not. I will never pick the smoke filled drunk ridden bar area matter fact don’t put me anywhere near drunks or smokers. So you can forget asking me if I would like to sit at the bar.  Once I am seated and have figured out what types of beverages or other poisons your offer and select one and you bring it to me with no ice which is what I like this would count as visit number two or if the hostess sits me down it counts as one.

Once I have decided what to eat and you bring it to me and everything’s ok with it. It counts as another visit. If I have not decided what I want and I throw you a question like “What do you suggest?” you should definitely have a good answer if you don’t have a good answer like I threw you off your game. I have to ask myself should I be eating there in the first place. Now that I actually have my food and drink I expect no I would like you to come back 2 or 3 more times depending on how busy the place is just to see how I am doing all that stuff you think is your job you should be doing that now no not playing on your phone or talking to coworkers about nothing. Also don’t make it odd like someone told you. You had to do it and you did not want to like taking out the trash or washing dishes or picking up dog crap. Take me back to my before my teen years and make me think you actually give a crap or care at all.
If you want to chat me up that’s cool possible brownie points for you. But make sure I still have everything I need a straw, A-1  sauce, Ketchup, another drink  dessert whatever. You should do this a couple of more times as well this is before you bring me a check that being the last time. If you do all of this then you have likely done your job. Short of my visit being one disaster after another you can likely expect a pretty good tip if I get nothing like this meaning it is crap or way below par by anyone’s standards don’t expect one. If the service is exceedingly well I mean outstanding which I have gotten well not very often you can expect a 100% tip or more yes everything paid for and possibly more. If you have done just above poor service do not expect even 10% of the bill. If you may have missed a couple of things 15% and 20% if you flat out did your job not what I expect but what everyone else expects. Once again if you did everything and more in this article that can equate to 100% or more I don’t care what my bill is. It’s also likely that I will tell everyone else as well.

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